Support
Slime Squares saves progress on this device. If a save warning appears, keep the app open, check available storage, and tap Retry save. If a puzzle seems stuck, try Undo, Erase, or Reset in the puzzle screen. Help in Settings repeats the three rules, and Hint explains one next move.
Before you change phones or clear browser data, use Export progress backup in Settings; Restore progress backup brings it back. Progress backups do not transfer leaderboard identity or ranked eligibility; optional account linking in the phone app provides leaderboard recovery.
If you find a bug, please report the device model, operating system, app version, level number, and the steps that led to it. You may attach the playtest log exported from Settings if you choose.
Bug reports: email support@shokode.dev. Please do not send your progress backup or leaderboard access unless we ask for it.
Delete your leaderboard account and data
Slime Squares has no sign-up. If you play ranked levels or add friends, the game creates an anonymous leaderboard player for you. To delete it in the app, open Settings and choose Delete leaderboard data, then confirm. This deletes your leaderboard name, scores, friends, friend code and the progress backup kept with your leaderboard player. Progress saved on your device stays until you use Reset progress or uninstall the game.
If you no longer have the game, email support@shokode.dev with the subject “Delete my Slime Squares data”. Include your leaderboard name, the device type, and roughly when you last played, so we can find the player. We reply within 30 days. After deletion we keep only a minimal hashed record that stops the deleted player from being used again, as the Privacy page explains.
Anonymous play insights are not linked to your leaderboard player; switch them off in Settings at any time. Purchases are handled by Apple or Google, and RevenueCat confirms them for the app; each keeps its records under its own policy, as the Privacy page explains.
Private help, privacy and data requests: email support@shokode.dev. For privacy details, see the Privacy page.